13333bet Terms and Conditions

1. Introduction and Definitions

These Terms and Conditions ("Terms") form a legal agreement between 13333bet ("Platform", "we", "us") and the user ("you", "user"). By using any part of this website or platform, you are considered to have accepted these Terms.

13333bet provides cricket betting, live casino, slot games, fishing games and various other entertainment gaming services for online players in Bangladesh. Reading the following terms in full before using our platform is required.

1.1 Key Definitions

• Platform: The 13333bet website and all its associated services.
• Account: Your personal profile created through registration.
• Balance: The amount of funds held in your account.
• Bonus: Extra funds or rewards provided by the platform.
• Wagering Requirement: The amount you must bet before bonus funds can be withdrawn.
• KYC: Know Your Customer — the identity verification process.

2. Eligibility and Account Registration

2.1 Age Requirement

To open an account and play on 13333bet, you must be at least 21 years old. This service is open only to those aged 21 and above. Minors opening accounts is strictly prohibited, and if any account is found to have provided a false age, that account will be closed immediately and all balances may be forfeited.

2.2 Single Account Policy

Each person may open only one account. Opening multiple accounts is strictly prohibited. If multiple accounts are found using the same IP address, device or identity documents, all associated accounts will be closed and any bonuses or winnings may be cancelled.

2.3 Accuracy of Registration Information

You must provide accurate, complete and up-to-date information when registering an account. Providing false information may result in the account being suspended or closed. If your information changes, you must notify customer support immediately.

2.4 Password and Security

It is your responsibility to keep your account login details completely confidential. Sharing your password with any third party is prohibited. If you suspect unauthorised access to your account, notify our support team immediately.

3. Deposits and Withdrawals

13333bet supports the most popular payment methods in Bangladesh — bKash, Nagad, Rocket, Upay and direct bank transfer. All transactions are secured with SSL encryption.

3.1 Payment Limits

3.2 Withdrawal Timeframe

Approved withdrawals will generally reach your designated account within 30 minutes to 3 hours. In special cases, withdrawals may be delayed until KYC verification is completed.

3.3 Withdrawal Terms

• Your account must be fully verified to make a withdrawal.
• The specified wagering requirement must be met before withdrawing funds received from bonuses.
• A new withdrawal request cannot be made while one is already being processed.
• It is recommended that the withdrawal method match the deposit method.
• The platform reserves the right to suspend a withdrawal if fraud or system misuse is suspected.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 adds a ৳1,500 bonus for a total of ৳2,500; or depositing ৳14,000 or more adds the maximum ৳10,000 bonus for a total of ৳24,000.

4.2 Wagering Requirement

Before withdrawing the welcome bonus, you must bet 20 times the bonus amount. For example, if you receive a ৳1,500 bonus, you must place a total of ৳30,000 in bets. The bonus balance cannot be withdrawn until wagering is complete.

4.3 General Bonus Rules

• Each bonus offer has its own expiry and conditions.
• A bonus is applicable only once per account.
• Bonus funds cannot be transferred directly to another account.
• If multiple bonuses are active at the same time, only one bonus will be counted toward wagering.
• If the account is closed before wagering is completed, the bonus balance will be cancelled.
• Certain games or betting sections may be ineligible for bonus wagering.

4.4 VIP Cashback Program

13333bet has five VIP levels. A weekly cashback benefit is available at each level:

There are specific criteria for advancing to each level. Promotion to a higher level is based on your gaming activity and loyalty.

5. Prohibited Activities

To ensure the fairness and safety of the 13333bet platform, the following activities are strictly prohibited:

5.1 Fraudulent Activities

• Placing bets using bots, automated software or artificial intelligence.
• Attempting to manipulate game results.
• Exploiting system errors or glitches to gain an unfair advantage — any winnings obtained this way will be cancelled.
• Collaborative cheating or abusing the bonus system in coordination with other users.

5.2 Account-Related Prohibitions

• Opening or operating an account in someone else's name.
• Selling, transferring or renting an account.
• Using a false identity or documents.
• Opening a new account after being banned.

5.3 Financial Offences

• Money laundering or transacting with funds from illegal sources.
• Committing fraud through chargebacks or payment disputes.
• Using stolen payment methods.

6. Privacy and Data Protection

13333bet gives the highest priority to protecting users' personal information. Our full privacy policy is published separately.

6.1 Data Collection and Use

We collect necessary information during account registration, transactions and platform use. This information is used for service improvement, fraud prevention and regulatory compliance.

6.2 SSL Security

All data on our platform is transmitted through SSL (Secure Sockets Layer) encryption. This ensures that your financial and personal information remains fully protected.

6.3 Sharing Data with Third Parties

Your personal information is not sold to any third party. However, it may be shared with selected partners to meet legal obligations, process payments and provide technical services.

Visit the relevant page to read our detailed Privacy Policy.

7. Responsible Gaming

13333bet supports responsible gaming and is committed to protecting players. We believe gaming is an entertainment activity — it should never be considered a way to earn income.

7.1 Setting Limits

Players can request deposit limits, loss limits or session time limits through our support team to protect themselves.

7.2 Voluntary Break

If you feel that you need to control your gaming habits, contact our support team for a temporary or long-term self-exclusion.

7.3 Age Verification

We follow a strict age verification process. Keeping minors away from gaming is one of our primary responsibilities.

Visit our Responsible Gaming page to learn more about responsible gaming.

8. Service Changes and Account Closure

8.1 Right to Change the Platform

13333bet reserves the right to modify, suspend or discontinue its services, game selection, bonus structure or any other feature at any time, with or without prior notice. The platform is not liable for any loss caused by such changes.

8.2 Account Closure by the User

You may request to close your account at any time through our 24/7 live support. You will be given the opportunity to withdraw your verified balance before the account is closed, but any bonus balance will be cancelled.

8.3 Account Suspension or Closure by the Platform

13333bet may suspend or close an account for any of the following reasons:

• Violation of the Terms.
• Suspicion of fraudulent activity.
• Failure to complete KYC verification.
• Indefinite inactivity.
• Legal or regulatory directives.

9. Dispute Resolution

If a dispute arises, please contact our 24/7 live support team first. We will try to resolve the matter fairly and in a timely manner.

9.1 How to Submit a Dispute

1. Inform our support team of the matter via live chat.
2. Send a detailed description and any required evidence by email: [email protected]
3. Our team will provide an initial response within 48 hours.
4. If necessary, the matter will be escalated to a higher-level investigation team.

9.2 Disputes Regarding Game Results

If a game result is affected by a technical error, the platform reserves the right to cancel the relevant round and refund the bet amount. Unusual winnings obtained through a technical error will be considered void.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 13333bet is not liable for:

• Disruptions to games or betting caused by internet connection issues.
• Technical faults on the part of third-party game providers.
• Temporary interruptions due to unplanned server maintenance.
• Problems with the user's own device or internet connection.
• Personal financial losses resulting from gaming activity.

10.1 Gaming Risk Acknowledgement

Online gaming and betting carry financial risk. You acknowledge that you are playing voluntarily and at your own risk. Only use money that you can afford to lose.

11. Contact & Closing

If you have any questions or need clarification about these terms, please contact us:

11.1 Applicable Law

The interpretation and enforcement of these terms will follow applicable law and 13333bet's internal policies. The right to make a final decision on any dispute is reserved by the 13333bet authority.

11.2 Severability of Terms

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

11.3 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between 13333bet and the user. Any prior oral or written agreements are replaced by this document.